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  1. Jessica Dean - Reply

    I used to work at a lighting sales and rental company in Chicago that has since gone out of business. Before I worked there there was a sales rep who often gave big discounts on rental gear but sold a ton of equipment. He was later let go after a few years of this and the company lost a lot of customers.

    When I started working there a few years later, something similar happened again, where the systems sales folks were making good commissions on sales. The company then decided to cut their commissions by 66% and they lost ALL of their systems work when those people quit and the company lost a lot more money. Their entire systems team went from dozens of jobs to less than 5.

    I didn’t work directly in sales, I was the warehouse fore-person but I worked closely with our sales team and they were constantly at odds with leadership about how much they were giving in discounts, but when you looked at the revenue numbers, they were making the company the most money. I always tried to help them keep their customers and made some of my own. They were also cut throat with each other and sometimes wouldn’t help me sell things because they weren’t making commissions on it.

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